Jemima is a proactive and results-driven professional with 5 years of experience across business analysis, process improvement, and team leadership. She has played a key role in supporting business transformations, delivering training to enhance performance, and optimising IT systems to drive efficiency. Her expertise includes process improvement, data analysis, CRM systems, and automation tools such as Power Automate. Jemima is a strong communicator and problem-solver who excels in stakeholder management and delivering impactful change.